Website information
Privacy notice
This notice explains how Meridian East Energy handles personal information submitted through this website.
Who is responsible
Meridian East Energy is responsible for the personal information described in this notice.
Information you send us
The enquiry form asks for your name, email address and message, and the topic of your enquiry. Your organisation and country or region are optional.
The community concern form asks for a description of your concern. The location, your name and an email address or phone number are optional. If you leave out your contact details we cannot reply to you. Please do not include sensitive personal information that is not needed to explain your enquiry or concern.
Customer log in
Online account access is not yet available. Anything entered on the customer log-in page is discarded immediately; this website does not store or record it.
Information collected automatically
To protect the forms from automated abuse, the website processes your IP address when you submit a form. It stores only a keyed, one-way hash of that address together with the submission time, for up to 24 hours, and then deletes it automatically when the form is next used. The raw IP address is not stored by the website.
Like most websites, our hosting provider, Hostinger International Ltd., keeps server logs of requests (such as IP address, date and time, page requested and browser type) to operate and secure the service.
The website does not use analytics, advertising or social media tracking. See cookies and storage.
How we use it
- To read, answer and keep a record of your enquiry or concern.
- To pass your message to the people in our organisation best placed to respond.
- To keep the website and its forms secure and to prevent misuse.
Where data protection law requires a legal basis, we rely on our legitimate interests in responding to the messages people send us and in keeping the website secure. We do not use your information for marketing, and we do not sell it.
Who receives it
Form submissions are sent by email to the team that handles enquiries. Our email service is provided by Hostinger International Ltd.. The website is hosted by Hostinger International Ltd.. These providers process information on our behalf. We may disclose information where the law requires it.
Your rights
Depending on where you live, you may have the right to ask for a copy of your information, to have it corrected or deleted, and to object to or restrict how we use it. To make a request, use our enquiry form.
Changes to this notice
We will update this notice if the way the website handles personal information changes.